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CONDITIONS of 7
Apply to all Bookings covered by ATOL as
1. RESERVING YOUR HOLIDAY
On receipt of your request and deposit we
will confirm you booking and from that point
cancellation charges will apply, and send
you a confirmation with details of your
arrangements. Please note that a telephone
booking confirmation is as firmly confirmed
as if it were made/confirmed in writing
at that time.
2. PRICE GUARANTEE
CHARTER FLIGHT ARRANGEMENTS: - The price
shown on this confirmation invoice will
not be subject to any surcharges. SCHEDULED
FLIGHT ARRANGEMENTS:- As scheduled airlines
reserve the right to increase prices at
any time the price shown on this confirmation
invoice will ONLY be guaranteed once full
payments is received before due date of
payment. The payment of a deposit guarantees
your seat, not the price.
GOVERNMENT ACTION: - Our price Guarantee
can not cover increases due to direct Government
action e.g. the imposition of VAT or Passenger
3. MINOR CHANGES TO YOUR
If we are obliged to make any minor change
in the arrangements for your holiday we
will inform you as soon as possible.
4. MAJOR CHANGES TO YOUR
If before you depart we have to make any
major change to your holiday arrangements
e.g. change of departure time of more than
12 hours, change of airport(but excluding
changes between airports in London region,
aircraft type airline) it will only be because
we are forced to do so by circumstances
usually beyond our control. In such an unlikely
event we will inform you immediately and
our objective will be to minimise your inconvenience.
We will wherever possible offer you alternative
arrangements as close as possible to your
original choice. You will then have a choice
of accepting, taking another available holiday
of similar price or cancelling. Should you
choose to cancel you will be reimbursed
all monies paid to us.
5. GROUP HOLIDAYS
Some of our holidays are based on minimum
number of participants and in the unlikely
event that these numbers are not reached
we reserve the right to cancel the tour
and refund all payments made. Prices are
subject to increase if the group size is
Details of airlines, flight numbers/schedules
and destination airport will be shown on
your invoice/confirmation. We regret we
are unable to guarantee specific aircraft
types or airline.
The Company strongly recommend that the
Client takes out adequate insurance. The
Client is herewith recommended to read the
terms of any insurance effected to satisfy
themselves as to the fitness of cover. The
Company will be pleased to quote you for
insurance. Should insurance be declined
you will be asked to sign our indemnity
8. MAKING A BOOKING
The person making the booking becomes responsible
to The Company for the payment of the total
price of the arrangements for all passengers
shown on the invoice.
No booking will be confirmed unless the
required deposit has been received by The
10. CHANGING YOUR ARRANGEMENTS
If you wish to change any item – other
than increasing the number of persons in
your party – and providing we can
accommodate the change, you will have to
pay an Amendment Fee per person. These fees
can vary greatly and will be advised at
the time changes are made. Changes must
be confirmed to us in writing. From time
to time we are required to collect additional
taxes and surcharges.
will be informed of any such charges prior
to ticket issue.
Should you or any member of your party
be forced to cancel you holiday, we must
be notified, in writing, by the person
who made the booking and who is therefore
responsible for the payment. of the cancellation
charges. Cancellation charges are calculated
from the date we receive the written notice
of cancellation charge (shown as a % total
More Than 42 days . . . . . . . . . .
. . . . . . . . . . . . . . .Deposit
29-42 days . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . 50%
15-28 days . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . 70%
8-14 days . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 90%
1-7 days . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 100%
Travel Insurance Premiums are not refundable
CANCELLATION AFTER TICKET ISSUE: - will
result in loss of 100% of total cost of
all travel arrangements in most cases.
Please consult your reservation adviser.
Charter flights carry a 100% cancellation
fee both before and after ticket issue.
If you have a problem during your holiday,
it is a legal requirement that you inform
the property owner/hotel management/our
local agent who will endeavour to resolve
the situation. If your complaint cannot
be sorted out locally you must obtain
written confirmation that the complaint
was lodged. You must follow this up within
28days of your return home in writing
to us with all the relevant details. If
you fail to follow this procedure, it
may make it impossible to investigate
your complaint fully.
We accept the jurisdiction of the Courts
in any part of the UK in which the client
is domiciled. For clients not domiciled
in the UK the Court of England shall have
Apply to all bookings covered by an ATOL.
Please read the following terms and conditions
carefully as they apply to all bookings
made. No variations shall be valid unless
agreed and confirmed in writing by a Director
of The Company. A verbal variation will
not be valid.
The Company act as agents only in transactions
relating to flight, care hire, accommodation,
package holidays etc. and book those facilities
for you(the client) on behalf of the Supplier
or Operator (the Principal). The Company
are not the Principal and do not act as
the Principal nor shall they be construed
as being such by inference or otherwise.
This confirmation does not constitute
a contract. Your contract is with the
Principal named overleaf. The Company
are not liable for the Principals actions,
failures or omissions.
No booking will be confirmed unless required
deposit has been received by The Company.
Principals reserve the right to increase
prices up to the date on which they receive
the balance. Payment of a deposit guarantees
your seat, not the price.
Bookings made will be immediately subject
to the Principal’s terms and conditions
and The Company have no authority to vary
them in the Client’s favour.
All amendments/cancellations will incur
Please note that a telephone booking confirmation
is as firmly confirmed as if it were made/confirmed
in writing at that time.
The Company will attempt to fulfil Clients
requirements to its best abilities and
in the event of complaint, will pass such
complaints to the Principal concerned
on the Clients behalf. As agent only,
The Company will not be able to commit
the Principal as o their correct course
of actions. The Company strongly recommend
that the Client takes out adequate insurance
whether or not it is a Principal’s
condition of booking. The Client is herewith
recommended to read the terms of any insurance
effected to satisfy themselves as to the
fitness of cover. The Company will be
pleased to quote you for insurance. Should
insurance be declined you will be asked
to sign our indemnity form.
remember that the person making the booking
accepts ALL the booking conditions and
is liable for any amendment fees, late
payments or cancellation charges that
arise on behalf of ALL the passengers
in their party. In addition they are also
responsible for checking this and all
future documentation and for advising
us immediately if anything is missing
The details overleaf are given in good
faith based on information from the Principal
at the time of booking. Should it transpire
that any of these details differ you will
be advised immediately.
You must pay the balance by the due date
shown on the confirmation. Please note
that for some telephone bookings full
payment may be required IMMEDIATELY i.e.
before you receive confirmation. If this
applies you will be advised when the booking
is made. It is very important
that you pay balances when due because
failure to do so may lead to the cancellation
of your holiday and still leave you liable
to the cancellation charges.
Where an extra ‘’booking charge’’
applies this will have been advised at
the time of booking. All credit
card payments are subject to a 3% charge.
However where cancellation can be avoided
with the Principal a late payment
of £30 will be applied to your balance.
VISA AND HEALTH REQUIREMENTS – Your
are responsible for checking all these
Passport and Visa: You
must consult the relevant Embassy or Consulate
for this information. Requirements may
change and you should check for up-to-date
position in good time before departure.
We regret we can accept no liability if
you are refused entry onto the flight
or into any country due to failure on
you part to carry the correct passport,
visa or other documents required by any
airline, authority or country.
Health: Recommended inoculations
for travel may change at any time and
you should consult your doctor on current
recommendations before you depart. Health
requirements for you holiday destination
are outlined in the Department of Health
leaflet entitled ‘’The Traveller’s
Guide to Health’’ (T4), which
is available by calling 0800 555 777.
It is your responsibility to ensure that
you obtain all recommended inoculations,
take all recommended medication and follow
all medical advice in relation to your
REQUEST AND MEDICAL PROBLEMS
If you have any special requests, please
advise us at time of booking. Although
we will endeavour to pass any such request
on to the relevant supplier, we regret
we cannot guarantee any request will be
met. Failure to meet any special request
will not be a breach of contract on our
part. If you have any medical problem
or disability which may affect your booked
arrangements, you must advise us in writing
at the time of booking giving full details.
If we feel unable to properly accommodate
your particular needs, we must reserve
the right to decline/cancel your booking.
When you book with us, you accept responsibility
for any damage or loss caused by you or
any member of your party. Proper payment
for any such damage or loss must be made
at the time direct to the accommodation
owner or manager or other supplier. If
you fail to do so, you must indemnify
us against any claims (including legal
costs) subsequently made against us as
a result of your actions. We expect all
clients to have consideration for other
people. If in our opinion or in the opinion
of any other person in authority you are
behaving in such a way as to cause or
to be like to cause distress, danger or
annoyance to any third party or damage
to property, we reserve the right to terminate
your arrangements without notice. In this
situation towards you (including any return
transport arrangements) will immediately
cease and we will not be responsible for
meeting any costs or expenses you may
incur as a result, making any refund or
We accept no responsibility for and shall
not be liable in respect of any loss or
damage or alterations, delays or changes
arising from unusual and unforeseeable
circumstances beyond our control, such
as war or threat of war, riot, civil strife,
industrial dispute including air traffic
control disputes, terrorist activity,
natural and nuclear disaster, fire or
adverse weather conditions, technical
problems with transport, closure or congestion
of airports or ports, cancellations of
schedules by scheduled airlines.
You can check the current position on
any country by telephoning the Foreign
and Commonwealth Office’s Travel
Advice Unit on 020 7238 4503.
It is your responsibility to ensure you
follow ALL RECONFIRMATION INSTRUCTIONS
which will be shown EITHER on the FRONT
of this invoice or on your travel documents.
The Company will not be liable for any
additional costs due to your failure to
address for all documentation will be
that given at the time of booking. Documents
will normally be despatched 7 days before
departure. N.B. For bookings made within
14 days of departure it may be necessary
for you to collect your air tickets at
the airport. Any other vouchers will be
posted/faxed to you direct. Only E-Tickets
will be sent by 1st class post at client’s
own risk. For additional security scheduled
airline Paper Tickets
are usually sent by Recorded Delivery
and in this event it is your responsibility
to ensure receipt/collection. If Paper
Tickets are lost in the post and a new
set of tickets has to be reissued you
may have to pay for the tickets again.
A form of indemnity will have to be filled
in to claim your monies which can take
6 months. LATE BOOKIGNS may also require
Registered/Courier delivery of documents
in which case the appropriate charges
will have been advised at the time of
you buy an ATOL protected flights from
7 Continents Travel you will receive a
Confirmation Invoice from us (or via our
authorized agent through which you booked)
confirming your arrangements and your
protection under our Air Travel Organizer’s
License. In the unlikely event of our
insolvency, the CAA will ensure that you
are not stranded abroad and will arrange
to refund any money you have paid to us
for an advance booking. For further information
visit the ATOL website at www.atol.org.uk.
Not all holiday or travel services offered
and sold by us will be protected by the
ATOL Scheme. Please ask us to confirm
what protection may apply to your booking.
7 Continents Travel Ltd
10 Tooting High Street, London SW170RG, United Kingdom
All Above Fares Are Excluding Taxes And Subject To Availablity
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Copyrights 2012 Srilanka Flights. All Rights Reserved.